Jama values its Customers and ensures the confidentiality, integrity and security of their personal information, at all times. To provide you with a convenient and safe online experience, we have implemented measures to protect such information, during storage and transmission through the World Wide Web/Internet.
BY ACCESSING OR USING THE MOBILE APP OR WEBSITE, THE USER UNCONDITIONALLY ACCEPTS AND AGREES TO WITHOUT LIMITATION OR QUALIFICATION THE TERMS AND CONDITIONS OF THIS POLICY. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, PLEASE DO NOT PROCEED FURTHER AND STOP USING THIS MOBILE APP OR WEBSITE.
We are committed to respecting your online privacy data. We further recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. Information that is considered personal about you by us includes, but is not limited to, your name, address, email address or other contact information.
In order to use the Jamā app or website, you may be required to register yourself by providing the following information, which includes, but is not limited to:
1. Name 2. Phone number 3. Email address
If you wish to receive any investment advisory services or make any investment transactions, you may be required to provide the following details for compliance
4. Date of Birth
5. Bank account number and IFSC code
6. Pictures of self and documents required for KYC
The collection of these KYC Information is obligatory due to regulatory requirements in order to activate and enable the online transaction(s) of mutual funds or regulatory authorities. Such KYC information shall be used / shared / maintained / accessed / stored with/by third party technology service provider / JAMA / AMCs / RTAs / authorised service providers / payment gateway providers in order to enable / facilitate / complete / process online transaction(s) and report / generate statement(s) and performance report(s). Any such information will be treated as proprietary and confidential in nature by them and to be used / shared / maintained / processed by them only on need to know basis for service enablement.
From time to time, Jamā may also request other Personal Information to provide you with other benefits of the Services. On all such occasions, you will have the opportunity to provide or to decline to provide that Personal Information as per your choice.
Use of Customer's Personal Information
The Website uses and discloses your Personal Information only as follows:
To fulfill / complete your requests for products and services offered by Jama.
To deliver to you any administrative notices or information relevant to your use of the Services.
To analyze usage of Mobile App/ Website usage in order to improve the services offered, market assessment, planning, troubleshooting and detection and prevention of error, fraud or other criminal activity.
To Third Party Service Providers that provide services to Jamā and are bound by privacy restrictions which are similar to the restrictions mentioned in this Policy. Any such information is disclosed on the need-to-know basis.
Sharing and disclosure of Personal Information
We will not share, offer for sale, trade or rent your Personal Information with any affiliated or unaffiliated third parties. Further, we will also not disclose your Personal Information with any affiliated or unaffiliated third parties, except as mentioned above and also to:
Provide you the product and services
Transaction processing and report generation
Conform with any legal requirements or comply with legal processes
Enforce the terms and conditions of the products or services
Protect the interests of Jamā, its Affiliates, or its members, constituents, or of other persons
Jamā may make anonymous or aggregate Personal Information, and disclose or use such data only in a non-personally identifiable manner for purposes of research, or, comparison to organizations approved by Jamā.
We may disclose to third party services certain personally identifiable information listed below:
Information you provide us such as name, email, mobile phone number
Information we collect as you access and use our service, including device information, location and network carrier
This information is shared with third party service providers so that we can:
Personalize the app for you
Perform behavioural analytics in order to improve the user experience
Promotional Communication from the Mobile App/Website
The Mobile App/Website would provide you with periodic summaries of your Account Information and send notifications/email / SMS alerts. The App/Website also allows you to subscribe to email content, newsletters, research information, notifications and from time to time may transmit emails / SMS promoting the Website or third-party products or services. You have the ability to opt-out of receiving our promotional emails / SMS, notification and to terminate your newsletter subscriptions or notification facility as the case may be by following the instructions on the Mobile App/Website. Opting out in this manner will not end transmission of service-related emails / SMS – such transactional alerts that shall continue till you avail the services of the Mobile App/Website.
Third Party Services and Websites
Blogs and other Forums on the Website
If you use a bulletin board, discussion forum, blog or chat room on the Mobile App/Website that may be hosted at any time, you should be aware that any information you submit there can be read, collected or used by other users/visitors and could be used to send you unsolicited messages. The Mobile App/Website and Jama are not responsible for any personal information you choose to submit in these forums. These forums shall be hosted by the Mobile App/Website or by our third Party Service Providers on Jamā behalf.
The Mobile App/Website will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from "cookies" sent to your browser from a web server or other means. "Cookies" are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer’s hard drive.
When you register for the Services, the Mobile App/Website requires a Login ID and a password from you for your privacy and security. You are responsible for maintaining the confidentiality of this ID and password and not provide these to any third party. We recommend that you change your password periodically.
While accessing your linked accounts online, the Mobile App/Website uses a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session, and to protect Mobile App/Website accounts and systems from unauthorized access. From the time you submit your Login ID and password, these communications between your computer/mobile and the Website are encrypted using at least 256-bit secure socket layer technology (SSL). This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery. The Mobile App /Website also encrypts your password so that your password cannot be recovered, even by us.
If you do not accept and abide by these terms, then you must not proceed further or use the Jama mobile app / website.